Search results for “guest service”
Shangri-La is Ctrip’s first globally certified hotel group under its China preferred hotel programme
06/27/2019|11:34:25 AM|
The iconic Asian luxury hotel group is the first international owner and operator of hotels to earn the title.
Smart hotel solution provider RestHour raises 50 million yuan
07/11/2019|9:53:24 AM|
The proceeds will be used to advance technology and expand its presence in new markets.
Meituan partners with SiteMinder to explore the overseas hotel market
07/03/2019|10:55:18 AM|
By strategically partnering with SiteMinder, Meituan now has a complete hotel technology stack to attract international hotel markets, beginning with South-East Asia.
Invigorating a hotel with a fresh design - how Wyndham is doing it?
05/17/2019|11:42:19 AM|
Hotel companies need to come up with a design that not only reflects lifestyle and social elements of guests but also has to remain true to a brand’s essence and tone.
3 payment-related trends to watch out from China
06/03/2019|5:55:08 PM|
Technologies unlocking more sales channels, AI and simpler authentication are expected to drive interesting initiatives in this arena.
Simple CX = customer delight, but what about fraud prevention?
03/17/2019|6:58:12 PM|
Simple experiences that mean convenience and control for shoppers are welcome. But they also mean a bigger threat as far as fraudulent transactions and account takeover are concerned.
ITB China 2019 closed with 2,000 more attendees, strengthening market position
05/21/2019|5:16:57 PM|
Increase with 17,000 attendees in total – well attended ITB China Conference with 4,000 attendees – SeeVoov won ITB China Start-Up Award 2019.
Accor Hotels holds 10.2% and Ctrip holds 7.5% equity of Huazhu
04/22/2019|6:10:46 PM|
As of December 31, 2018, Huazhu operated 4,230 hotels in China with hotel network covered 403 cities in 32 provinces and municipalities across China.
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