Search results for “customer service”
Travel platform Zuotoujing raises 8-digit funding to deepen Tibet-bound trips
12/12/2017|9:46:05 AM|
Travel platform Zuotoujing currently has more than 400 suppliers and over 40,000 users, generating operating revenues of more than RMB 40 million since its operation in 2015.
Meituan Travel unveils air ticketing strategy a year after acquiring Flightroutes24
11/23/2017|8:49:10 AM|
Meituan has seen more than three-fold increase in air ticketing transactions so far this year, and the number of paid air tickets transacted on the site increased by more than 340% year on year.
Wedding travel specialist LoveJourney bags 8-digit funding
11/15/2017|1:37:45 PM|
LoveJourney, a Hangzhou-based online platform offering tailor-made wedding travels, has received tens of millions of yuan, which will be used on international content standardization and business development.
Tuniu packaged-tour revenue rises 53% in Q3 2017
11/27/2017|6:45:29 PM|
Net revenues increased 53.5% to RMB 806.1 million (USD 121.2 million). Revenues from packaged tours climbed 53% to RMB 604 million (USD 90.8 million) in the third quarter.
ITB Asia: Connecting global tourism brands and Chinese millennials
11/01/2017|2:44:01 PM|
About 150 executives from Ctrip, Meituan Travel, Shiji, Maritim Hotels, Hotelbeds, Saber, Yearth Group and other enterprises have shared insights into Chinese outbound tourism and marketing technologies.
Identifying a traveller – how can digital transformation pave way for it?
10/17/2017|8:23:12 AM|
Digital transformation isn't a trend, rather it’s a journey and airlines’ answer to the Fourth Industrial Revolution, said Jonathan Tong at Amadeus.
Ctrip ticketing revenue grows 41% to $515m aided by Skyscanner
11/02/2017|10:39:30 AM|
Ctrip's net revenue rose 42% to RMB 7.9 billion in the third quarter of 2017. Air tickets sold by the company's international unit continued to grow at a triple-digit percentage rate.
"Direct sales" going up for Chinese carriers, but is it enough?
10/18/2017|9:02:02 PM|
Top carriers in China today have 40-45% sales coming in via "direct" channels. But this figure also includes selling inventory via OTAs. So this doesn't translate into owning the passenger for airlines.
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