Search results for “intelligent service”
Data on its own isn’t enough, make it part of an organization’s culture
02/09/2017|3:29:24 PM|
Data alone cannot provoke change - rather accessibility, acting on it, customer support, training, incentivizing employees and ending up with the development of a customer-centric culture is key, says RJ Friedlander, CEO of ReviewPro.
7 pillars of Shiji’s business transformation
02/16/2017|5:14:10 PM|
Shiji envisions being a part of consumers’ lives when they “eat, sleep, shop and play”. This forms the basis of group’s latest transformation - being a platform service provider with strong data and analytical capabilities encompassing various sectors.
It’s not just about big data, leverage small data, too
01/05/2017|9:17:34 AM|
Small data results from internal resources like PMS, channel manager, website etc. Hotels need to consider the quality and utility of small data, before looking deep into big data, intelligence and analytics.
Shiji acquires majority stake in guest intelligence ReviewPro for EUR 26.36 million
01/16/2017|6:23:22 PM|
Shiji, a Chinese hotel information company partially owned by Alibaba, acquired a 79.47% stake in Spain-based hotel review company ReviewPro for EUR 26.36 million.
Flight-sharing platform Apin.com secures RMB 120 million
01/04/2017|6:14:36 PM|
Hangzhou-based flight-sharing platform Apin.com announced on January 3rd it has secured RMB 120 million in its series B funding round.
Ctrip takes a big step in pursuit of going global
11/27/2016|9:50:20 AM|
Drifting away from intense competition in the domestic OTA market, Ctrip seems to have come a long way in a span of 18 months. The decision to acquire Skyscanner means Ctrip isn’t just a single market player anymore.
Highlights of China Travel Innovation Challenge
08/30/2016|6:36:58 PM|
As part of 2016 TravelDaily Conference which will be held from Aug. 31 to Sept. 1 in Shanghai, China Travel Innovation challenge will be held in the afternoon of Sept. 1.
Deals Roundup: Travel finance has a long way to go
09/24/2016|9:26:13 AM|
A look at potential development of travel finance for consumers and suppliers, and a roundup of financing deals in travel industry:
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