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Search results for “guest loyalty”
Payment service providers help unlock Asian hoteliers growth potential
11/27/2017
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1:53:43 PM
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The eCommerce growth in APAC is keeping every industry that relies on digital interactions on its toes, with online transactions expected to double from $862 billion in 2016 to $1.4 trillion by 2021.
Unspoken truths: canceling and re-booking for a better rate
11/14/2017
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5:49:55 PM
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There have been reports of many guests canceling and re-booking their hotel rooms to achieve better rates, so how does this impact hoteliers and what can they do about it?
Hyatt buys another wellness brand Exhale
08/30/2017
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9:42:23 AM
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Hyatt has made yet another acquisition in the wellness space — Exhale, which has 25 locations throughout the United States and the Caribbean, offering boutique fitness classes and/or spa services.
Phocuswright announces next generation of travel innovators
11/09/2017
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6:09:08 PM
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At this year's conference, 34 travel startups offered innovative applications and solutions on payment, disruption, destination services, loyalty, ancillary and more.
How Hilton sees digital today and in the hotel of the future
10/13/2017
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6:30:09 PM
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Hilton has invested $550 million in global technology infrastructure that has enabled it to bring to market, at scale, these digital tools.
IHG’s mantra for localization in China – be “fully embedded”
08/31/2017
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10:05:17 AM
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When you understand data, technology, media mix etc. by being in proximity with local partners, it can pave the way for apt localization, asserts Billy Turchin, VP, Digital and Voice, IHG Greater China.
HeBS hotel marketing: Creating a data-centric personalized approach
08/11/2017
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4:08:16 PM
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HeBS Digital releases a report for hotel digital marketing which illustrates a data centric personalized marketing approach and conclude some of its best practices and cases.
Rentalcars riding on momentum of China’s outbound travel
08/24/2017
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4:34:35 PM
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Eyeing China's growing outbound tourism, Priceline's ground transport unit Rentalcars has set up its service in the country to work with local OTAs and plan partnerships with the Chinese airlines.
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