Search results for “customer value”
Distribution shouldn't be just about selling, count on data, too!
10/18/2017|1:21:51 PM|
What encompasses "airline distribution" needs to evolve, and the same shouldn't be only about selling or completing a transaction, says Guoxiang Wu, SVP, Marketing Division, China Southern Airlines.
Identifying a traveller – how can digital transformation pave way for it?
10/17/2017|8:23:12 AM|
Digital transformation isn't a trend, rather it’s a journey and airlines’ answer to the Fourth Industrial Revolution, said Jonathan Tong at Amadeus.
6 areas that can propel digital transformation
10/13/2017|4:02:38 PM|
Digital transformation can eradicate a passenger’s pain points and make every offer or interaction meaningful, but the whole effort can go awry, too, without an earnest manner, explains Blair Koch.
Finnair boosts ancillary sales with omni-channel and predictive analytics
09/27/2017|7:04:48 PM|
After partnering Alipay on in-flight payment, working with TravelSky on GDS-based ancillary sales, Finnair plans to bring its chatbot to WeChat and leverage predictive analytics for ancillaries growth.
Outdoor sports platform 117 Sport closes the Pre-A round financing
09/21/2017|8:57:46 AM|
China’s outdoor sports platform 117 Sport has raised tens of millions of yuan in its Pre-A round of financing. The lead investor was Beethink.
Ctrip's transport ticket revenue climbs 49% in Q2, aided by Skyscanner
08/31/2017|5:20:39 PM|
Net revenue rose 45% to RMB 6.4 billion in the quarter. Accommodation revenue was RMB 2.3 billion (USD 341 million), up by 30%. Transportation revenue climbed 49% to RMB 3.0 billion (USD 441 million).
Ctrip to recruit global Chinese driver guides in September
09/05/2017|8:37:36 AM|
Ctrip has announced to recruit Chinese driver guides who have lived overseas for a long time and are familiar with local attractions so as to provide better chartered-tours.
TravelDaily Conference presents the 2017 China Travel Innovation Challenge
08/25/2017|11:22:27 AM|
Six travel firms are set to vie for the title of the most innovative travel product of the year at the 2017 China Travel Innovation Challenge on Sep 14 in Shanghai.
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