Search results for “customer service”
How AA is counting on technology and people to offer sublime customer experience?
07/25/2018|2:37:31 PM|
American Airlines has upgraded its technology stack and structured teams in an agile way to sort out business issues for a differentiated passenger experience.
Hotel data operator Htrip lands tens of millions of yuan
07/11/2018|8:53:00 AM|
Htrip is a hospitality data operator that aims to help hotels maximize their profits by leveraging big data for hotel services, product lines, membership operation and other aspects.
Shared lodging brand Islands completes a new funding round
07/31/2018|9:05:36 AM|
Islands is applying the Uber model to provide branding support for independent hotels in the areas of operation and management, channel sales, membership system, information system and supply chain.
How Lufthansa Innovation Hub is targeting travel and mobility tech space in China?
07/24/2018|7:50:34 AM|
China alone garnered 55% ($14 billion) of the global VC in the travel and mobility tech category last year. Lufthansa Group’s central digitization unit’s Managing Director, Gleb Tritus says if one would like to understand how we will get from A to B in the future, especially in the urban context, China is the right place to be.
Redefining space with full-stack hospitality tech - how is OYO doing it?
07/02/2018|9:51:32 AM|
The blend of technology, leveraging virtually every living space available in a destination, space design etc. is shaping up new ways of how and where one stays while travelling.
Ctrip renews chatbot for online customer service
09/26/2016|11:09:26 AM|
Ctrip launched its refreshed chatbot to improve user experience and increase the company’s overall operating efficiency.
Airbnb injects $5 million into China’s B&B management platform City Home
07/06/2018|3:03:02 PM|
This will increase Airbnb’s supply of quality accommodation in China, and make available more offline resources and services for Airbnb hosts, which will in turn help City Home acquire more sources in the country.
Huazhu ranked 4th globally, Meituan files for IPO, and more in ChinaTravelNews Briefing
07/09/2018|10:48:48 AM|
AccorHotels’ shareholder Huazhu surpassed IHG in market capitalization as the world’s fourth highest valued hospitality group. Tencent-invested e-commerce and travel firms Meituan and Tongcheng Elong filed for Hong Kong listings.
71 72 73 74 75 76 77 78 79 80

READ MORE

MOST POPULAR

1

China bans power banks without 3C certification on domestic flights

2

Trip.com Group to reduce MakeMyTrip stake in strategic move

3

Shanghai-Tokyo flight emergency: Spring Japan Boeing 737 plunges thousands of meters mid-air

4

China Southern Airlines staff stabbing case sparks nationwide attention

5

China’s hotels face harshest summer yet as prices plunge and occupancy drops

©2025 广州力矩资讯科技有限公司 粤ICP备06070077号
Tell us more about yourself!