Search results for “complain”
Building a customer-centric distribution channel
10/26/2016|9:29:21 AM|
Chinese airlines have responded to OTAs by focusing on direct sales and axing agency commission fees. At the heart of their argument was that the move was for consumers.
Ctrip bullish over consolidated operating results with Qunar
06/20/2016|10:15:11 AM|
Ctrip started to consolidate Qunar’s financial statements from the accounting perspective. The companies are hopeful of posting non-GAAP operating profit soon.
Air France KLM banks on its entrenched sales strategy in China
05/25/2016|11:14:05 AM|
Indirect offline distribution has opened up for foreign carriers in the last couple of years. Air France KLM is making the most of its association with offline and online agencies built over the years to maximize sales.
Robots and hotels – just expect simple tasks as of now
03/27/2016|10:15:44 PM|
Robots as a proposition for hotels are exciting and can charm guests. But can they go beyond this and understand what guests want? Probably yes, they can in the future.
Tuniu forays into unchartered areas in addition to its tour packages offering
03/03/2016|6:18:58 PM|
How is the current crop of online travel companies in China trying to unlock additional profitability? How can the huge volume of traffic be better monetized by OTAs? Are all transactions 100% digital?
China Southern and Hainan Airlines cut ties with Qunar as parting gift for 2015
01/06/2016|4:37:15 PM|
China’s tourism industry has been struck by the shocking announcements that China Southern Airlines and Hainan Airlines are terminating their partnerships with Qunar.
Ctrip eyes new milestones: 1 trillion RMB in GMV by 2020
01/18/2016|4:28:16 PM|
After signing a spate of deals in 2015, Ctrip is eyeing a better grip of the Chinese travel e-commerce business, a complex, fragmented marketplace.
Didi Kuaidi’s license a green light for full legalization of China’s chauffeur services
10/12/2015|3:43:00 PM|
The legalization of Didi-Kuaidi has sparked public discussion as to whether other car-hire platforms like Yongche, Uber and CAR Chauffeur can also get licensed.
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