Search results for “ForwardX”
Key to having a seamless conversation – capture all interactions
11/21/2017|9:59:06 AM|
The probability of ‘restarting’ a conversation as a passenger moves across channels has to come down. Blair Koch, Datalex’s CTO and President USA asserts that airlines need to capture all the interactions, encompassing offline and online touchpoints.
Unspoken truths: canceling and re-booking for a better rate
11/14/2017|5:49:55 PM|
There have been reports of many guests canceling and re-booking their hotel rooms to achieve better rates, so how does this impact hoteliers and what can they do about it?
Accor’s renewed focus – aspirational and experiential aspects of a guest
06/11/2019|4:16:13 PM|
The driver for Accor going forward is the renewed focus on live + work + play aspects of a guest and owning the relationship, drifting away from being just owner of properties.
Alibaba founder invests in Airbnb’s China rival Xiaozhu
11/02/2017|7:33:32 AM|
Chinese house-sharing platform Xiaozhu.com raised $120 million in its latest financing round backed by Alibaba founder Jack Ma's Yunfeng Capital, making it a billion-dollar unicorn startup.
Distribution shouldn't be just about selling, count on data, too!
10/18/2017|1:21:51 PM|
What encompasses "airline distribution" needs to evolve, and the same shouldn't be only about selling or completing a transaction, says Guoxiang Wu, SVP, Marketing Division, China Southern Airlines.
Thomas Cook China aims for long-term growth with differentiating strategies
09/06/2017|2:00:57 PM|
Positioning itself for China's upper scale travel market, the joint venture between Thomas Cook and Fosun seeks long-term growth by developing differentiated packages and focusing on online presence.
Holiday Taxis Group: new managing director confirmed
08/04/2017|4:39:46 PM|
The world’s leading provider of global aggregated pre-book Airport Transfer and wider mobility solutions, Holiday Taxis Group, has confirmed, Ian Coyle, as its new Managing Director.
China Lodging expects 23%-26% revenue growth with Crystal Orange acquisition
08/17/2017|8:00:45 PM|
China Lodging Group (Huazhu) raises net revenues growth range to 23%-26% given the consolidation of its Crystal Orange Hotel acquisition and better-than-expected performance in 2017.
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