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Search results for “staff wellbeing”
Key to having a seamless conversation – capture all interactions
11/21/2017
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9:59:06 AM
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The probability of ‘restarting’ a conversation as a passenger moves across channels has to come down. Blair Koch, Datalex’s CTO and President USA asserts that airlines need to capture all the interactions, encompassing offline and online touchpoints.
Unspoken truths: canceling and re-booking for a better rate
11/14/2017
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5:49:55 PM
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There have been reports of many guests canceling and re-booking their hotel rooms to achieve better rates, so how does this impact hoteliers and what can they do about it?
Korean tourism and retail sectors see resurgence following a tense year
11/16/2017
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2:42:34 PM
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Two weeks after China and South Korea formally announced plans to recover their relationship, there are immediate signs of improvement, such as advertisements for airlines and travel agencies.
Phocuswright announces next generation of travel innovators
11/09/2017
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6:09:08 PM
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At this year's conference, 34 travel startups offered innovative applications and solutions on payment, disruption, destination services, loyalty, ancillary and more.
Priceline’s goal: a starring role in the vacation rental market
11/08/2017
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5:54:15 PM
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Priceline increases investments in vacation rental market and wants to be a leading platform to search and book all type of properties to compete with Expedia and Airbnb.
Success for business travel: reduce friction, add tech, boost satisfaction
10/17/2017
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11:10:20 AM
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Travel is a vital driver of job satisfaction, and employer’s travel program and policy are important when job applicants are deciding on new jobs.
"Direct sales" going up for Chinese carriers, but is it enough?
10/18/2017
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9:02:02 PM
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Top carriers in China today have 40-45% sales coming in via "direct" channels. But this figure also includes selling inventory via OTAs. So this doesn't translate into owning the passenger for airlines.
WeChat Hotel strengthening position with APP and official account
09/28/2017
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4:59:36 PM
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With the application of APP reservation, facial recognition check-in, invoices issuing and membership conversion, WeChat Eco-hotel and Fliggy’s Alipay Hotel are competing with more similarities.
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