Search results for “guest experience”
Invigorating a hotel with a fresh design - how Wyndham is doing it?
05/17/2019|11:42:19 AM|
Hotel companies need to come up with a design that not only reflects lifestyle and social elements of guests but also has to remain true to a brand’s essence and tone.
3 payment-related trends to watch out from China
06/03/2019|5:55:08 PM|
Technologies unlocking more sales channels, AI and simpler authentication are expected to drive interesting initiatives in this arena.
Simple CX = customer delight, but what about fraud prevention?
03/17/2019|6:58:12 PM|
Simple experiences that mean convenience and control for shoppers are welcome. But they also mean a bigger threat as far as fraudulent transactions and account takeover are concerned.
IHG CEO: China is “second home market” and OTA is running hotels “to learn”
05/11/2019|10:52:22 PM|
Mr. Keith Barr is not that concerned on the Chinese hotel giants' international play.
ITB China 2019 closed with 2,000 more attendees, strengthening market position
05/21/2019|5:16:57 PM|
Increase with 17,000 attendees in total – well attended ITB China Conference with 4,000 attendees – SeeVoov won ITB China Start-Up Award 2019.
Homestay category on upswing in China, but what’s there to differentiate?
03/26/2019|1:36:49 PM|
Brands such as Tujia, Xiaozhu and Airbnb are expanding their listings in China. An intriguing facet at this juncture is what is being done to stand out when one property could be available on more than one platform.
Fosun Tourism wishes global families to “take a FOLIDAY, instead of a holiday”
03/06/2019|5:28:20 PM|
With differentiated brands, products and customers, the Chairman and CEO of Fosun Tourism sees more synergy than competition.
Shiji Group acquires majority ownership of Hisense ICS
03/04/2019|3:24:01 PM|
Through the acquisition of Hisense ICS, Shiji will be able to provide its hotel, catering, retail, and other industry customers with hardware that is closely integrated with Shiji’s products.
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