Search results for “customer-facing opening”
Thomas Cook China aims for long-term growth with differentiating strategies
09/06/2017|2:00:57 PM|
Positioning itself for China's upper scale travel market, the joint venture between Thomas Cook and Fosun seeks long-term growth by developing differentiated packages and focusing on online presence.
China grapples with $216.7 billion tourism deficit in 2016
09/13/2017|10:49:06 AM|
As Chinese tourists tend to flock to destinations along the ‘Belt and Road' regions, maintaining tourism trade balance against the tourism markets along the ‘Belt and Road' is still a challenge.
Counting on technology to overcome breakdown in personalization
07/24/2017|4:35:01 PM|
The blend of Bluetooth beacon technology, hyper local marketing, and GPS geo-fencing can help hotels to convey what they have to offer and in turn, improve the overall stay experience.
Data on its own isn’t enough, make it part of an organization’s culture
02/09/2017|3:29:24 PM|
Data alone cannot provoke change - rather accessibility, acting on it, customer support, training, incentivizing employees and ending up with the development of a customer-centric culture is key, says RJ Friedlander, CEO of ReviewPro.
World’s first smart suitcase enters China
10/24/2016|1:46:53 PM|
ChinaTravelNews talks exclusively with Diego Saez Gil, Bluesmart Inc.’s CEO on the smart suitcase industry and what it takes to enter the burgeoning Chinese travel market.
The most innovative of them all
09/02/2016|8:36:56 PM|
Seven companies beat out hundreds of others attenended China Travel Innovation Challenge at the 2016 TravelDaily Conference for a chance to win this year’s coveted title.
Hotels: Leveraging Tech & Innovation in 2016
05/23/2016|9:42:57 AM|
The hoteliers attending the executive panel at the 2016 China Hotel and Marketing Conference all agreed that their technology is focusing on enhancing the consumer experience, especially with majority of consumers now young, tech-savvy millennials.
5 areas that can enhance the UX strategy
05/11/2016|11:05:23 AM|
In order to enhance user experience strategy, airlines can target low hanging fruit with collaboration, optimize the booking flow, optimize designing for different platforms, manage offer and track cross-device.
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