Search results for “customer experience”
WeChat for room bookings isn’t just about revenue, experience counts too
08/05/2015|10:57:01 PM|
Rather than focusing on too many sales promotion messages on WeChat, hotel companies need to find ways to augment their customer experience program goals.
Mobile rules, but offline, too, is pivotal as car rental brands scale up
08/22/2015|8:53:45 AM|
Car rental and service providers in China are looking at mobile for growth and cost controlling but that doesn’t mean that offline touch points are going out of favour.
Carriers in China set their sights on travel retailing
08/17/2015|10:08:09 AM|
In order to unlock revenue generation opportunities Chinese airlines need an understanding of what travel retailing means.
Homeinns Hotel refuses to slow down in a taxing environment
08/13/2015|6:16:53 PM|
Q2 proved to be yet another tough quarter for Homeinns. But it is focused on strengthening its customer base via mobile and expansion of mid-scale portfolio.
Huazhu Hotels reports 85% occupancy and 207 new hotels in Q2 2015 report
08/18/2015|10:31:38 AM|
China Lodging Group added 207 hotels had 85.8% occupancy rate while net revenues increased 16.9% to RMB1.46 billion in Q2 2015.
Zhejiang-based Utour Travel gets US$4.67 million investment to upgrade online travel
08/25/2015|6:10:03 PM|
Leisure travel and mini-vacation service Utour Travel recently received a RMB30 million investment, boosting its estimated value to nearly RMB300 million.
Tujia completes $300 million round of financing at over US$1 billion valuation
08/03/2015|8:55:59 PM|
Tujia, China’s largest online platform for vacation rentals, has completed its D&D+ round of financing，raising $300 million at a valuation of more than $1 billion.
Getting ready for a deregulated travel market in China
08/19/2015|10:49:24 PM|
Travelport is preparing itself for full deregulation in the Chinese distribution market. The company believes it can play an integral role in shaping up the future of travel ecommerce in China.
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