Search results for “airline data”
"Direct sales" going up for Chinese carriers, but is it enough?
10/18/2017|9:02:02 PM|
Top carriers in China today have 40-45% sales coming in via "direct" channels. But this figure also includes selling inventory via OTAs. So this doesn't translate into owning the passenger for airlines.
6 areas that can propel digital transformation
10/13/2017|4:02:38 PM|
Digital transformation can eradicate a passenger’s pain points and make every offer or interaction meaningful, but the whole effort can go awry, too, without an earnest manner, explains Blair Koch.
Finnair boosts ancillary sales with omni-channel and predictive analytics
09/27/2017|7:04:48 PM|
After partnering Alipay on in-flight payment, working with TravelSky on GDS-based ancillary sales, Finnair plans to bring its chatbot to WeChat and leverage predictive analytics for ancillaries growth.
ClaimCompass, VariFlight join to help with compensation in flight disruption
09/12/2017|3:31:58 PM|
Flight compensation platform ClaimCompass joins forces with VariFlight, a global leading aviation data service provider, to help the passengers get their money back when the flights are disrupted.
Caissa reports H1 operating revenue of RMB 3.405 billion, up 30.84%
08/25/2017|9:34:23 AM|
Caissa reported 30.84% growth in operating revenue to ¥3.405 billion while catering services revenue grew 26.19% to ¥476 million, and its tourism business revenue was ¥2.92 billion, up 31.74%.
Chinese airlines carry 263 million passengers in first half of 2017
07/19/2017|10:26:22 AM|
China’s airlines carried 263 million passengers in the first half of 2017, up by 13.4%. Total turnover rose 12.5% to 51.34 billion ton-kilometers during the time.
Thriving as a retailer is about apt “mindset”, not an issue of tech
06/11/2017|8:37:44 AM|
The key to Chinese airlines' full retailing platform is to know customers and meet their end to end travel needs rather than just to carry passengers from point to point.
5 areas that can enhance the UX strategy
05/11/2016|11:05:23 AM|
In order to enhance user experience strategy, airlines can target low hanging fruit with collaboration, optimize the booking flow, optimize designing for different platforms, manage offer and track cross-device.
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