Search results for “Key Travel”
Key to being customer-centric: Count on cloud + data + API
03/07/2017|8:57:27 AM|
A guest or a consumer doesn’t differentiate between “experiences” coming from a retail brand or a hotel property. So hotel companies need to focus on customer-centricity in the complex world of accommodation shopping.
Ctrip's net revenues surge 76% in 2016
02/23/2017|7:36:07 PM|
Ctrip reported net revenues of USD 2.8 billion in full year 2016, representing a 76% increase YoY. Accommodation reservation revenues rose 58% to USD 1.1 billion, accounting for 37% of the total revenues.
Europe gears up to capitalize on prowess of China as a source market
02/22/2017|10:35:49 AM|
The European Union is preparing activities for the forthcoming EU-China Tourism Year. The decision to christen Europe as the first partner destination for the ITB China event is such initiative.
Expedia's gross bookings rise 21% in 2016
02/09/2017|7:37:11 AM|
Expedia reported gross bookings of USD 72.43 billion in 2016, up by 21% YoY. Revenue rose 32% to USD 8.77 billion and net income attributable to the company was USD 281.8 million in the time.
Travelport records 6% net revenue rise in 2016
02/21/2017|9:54:08 PM|
Travelport's air revenue increased 3% to USD 1,651 million in 2016 and Beyond Air revenue rose 18% to USD 579 million, contributing 26% of Travel Commerce Platform revenue of the year.
7 pillars of Shiji’s business transformation
02/16/2017|5:14:10 PM|
Shiji envisions being a part of consumers’ lives when they “eat, sleep, shop and play”. This forms the basis of group’s latest transformation - being a platform service provider with strong data and analytical capabilities encompassing various sectors.
Data on its own isn’t enough, make it part of an organization’s culture
02/09/2017|3:29:24 PM|
Data alone cannot provoke change - rather accessibility, acting on it, customer support, training, incentivizing employees and ending up with the development of a customer-centric culture is key, says RJ Friedlander, CEO of ReviewPro.
Virgin Australia chief executive: China will play a vital role in our future growth
12/30/2016|4:45:34 PM|
Virgin Australia chief executive John Borghetti showed great confidence in China, and believed China will be a key driver of the Australia-based airline’s development and profitability in the next one or two decades.
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