T-Bird acquired Shanghai Haiyou to integrate resources and make the pie of customized travel bigger. More potential acquisitions are said to be in the pipeline.
Foreign airlines are looking at capitalizing on their digital assets and minimizing the integration work when it comes to working with any established or emerging platform/ ecosystem in China. One area of focus has been standardized components for front-end web.
The company claimed that it is "China’s largest online intelligent tour guide provider with a 86.2% market share" in gross merchandise value in 2018, citing data from a Frost & Sullivan Report.
With international business featuring prominently in Ctrip’s expansion plans, the team acknowledges the significance of recruiting proficient local talent in each market.
Trip.com has achieved "quite sustainable profitability" in Hong Kong, and is very close to break-even point in Japan and South Korea, according to CEO Jane Sun.
The proceeds will be used for expanding its property portfolio in core cities, brand building and developing its technology platform.
Accommodation reservation revenue climbed 21% to RMB 3.4 billion (US$497 million) and transportation ticketing revenue increased 13% to RMB3.4 billion (US$496 million).
Chinese travel e-commerce companies led by top online travel agencies, including Ctrip and Qunar, are making meaningful use of chatbots.