Search results for “intent data”
Key to being customer-centric: Count on cloud + data + API
03/07/2017|8:57:27 AM|
A guest or a consumer doesn’t differentiate between “experiences” coming from a retail brand or a hotel property. So hotel companies need to focus on customer-centricity in the complex world of accommodation shopping.
Data on its own isn’t enough, make it part of an organization’s culture
02/09/2017|3:29:24 PM|
Data alone cannot provoke change - rather accessibility, acting on it, customer support, training, incentivizing employees and ending up with the development of a customer-centric culture is key, says RJ Friedlander, CEO of ReviewPro.
6 million outbound trips expected from China in Spring Festival “Golden Week”
01/23/2017|10:01:38 AM|
CNTA projects that the number of outbound trips from China during the upcoming 2017 Chinese New Year holidays will total 6 million; and cruise travel, winter holidays, family trips and theme tours will continue to be popular.
Joint Wisdom announces strategic deal with Shiji Information
10/18/2016|8:36:53 AM|
Hotel data specialist Joint Wisdom and PMS provider Shiji Information will cooperate on system services such as direct connect, PMS and revenue management.
Time for foreign meta-search engines to go beyond strong “product”
09/13/2016|10:37:50 AM|
Localisation of product and team isn’t seemingly enough for any foreign meta-search engine due to the sheer scale of intermediaries that are already established in China.
Meta-search in China — as astute as it gets
08/30/2016|5:58:08 PM|
From pure traffic generation to moving into areas of facilitated bookings, meta-search has come a long way. And China seems to have predicted well and led the way.
5 areas that can enhance the UX strategy
05/11/2016|11:05:23 AM|
In order to enhance user experience strategy, airlines can target low hanging fruit with collaboration, optimize the booking flow, optimize designing for different platforms, manage offer and track cross-device.
InnMall secures million-yuan in A round
08/08/2016|10:39:58 AM|
FlightManager’s CEO Jiang Wang said that his investment in InnMall has been completed. The round had SIG as lead investor and generated tens of millions of yuan.
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