Search results for “hotel price”
Data on its own isn’t enough, make it part of an organization’s culture
02/09/2017|3:29:24 PM|
Data alone cannot provoke change - rather accessibility, acting on it, customer support, training, incentivizing employees and ending up with the development of a customer-centric culture is key, says RJ Friedlander, CEO of ReviewPro.
Key to being customer-centric: Count on cloud + data + API
03/07/2017|8:57:27 AM|
A guest or a consumer doesn’t differentiate between “experiences” coming from a retail brand or a hotel property. So hotel companies need to focus on customer-centricity in the complex world of accommodation shopping.
Ctrip sees 430-billion-yuan GMV in 2016
02/24/2017|9:53:15 AM|
Ctrip posted GMV of RMB 430 billion (USD 62.5 billion) in 2016 and the company wants to grow Skyscanner's contribution to Ctrip's international business from 10%-20% currently to one-third or even more in the future.
7 pillars of Shiji’s business transformation
02/16/2017|5:14:10 PM|
Shiji envisions being a part of consumers’ lives when they “eat, sleep, shop and play”. This forms the basis of group’s latest transformation - being a platform service provider with strong data and analytical capabilities encompassing various sectors.
It’s not just about big data, leverage small data, too
01/05/2017|9:17:34 AM|
Small data results from internal resources like PMS, channel manager, website etc. Hotels need to consider the quality and utility of small data, before looking deep into big data, intelligence and analytics.
Jin Jiang forms WeHotel network, speculated to break OTA stranglehold
12/08/2016|11:52:56 AM|
State-owned Jin Jiang plans to build WeHotel loyalty to tap the vast collective customer bases of all subsidiary brands including Jin Jiang, Louvre Hotels, Plateno and Vienna Hotels.
The Price of Airline Loyalty
10/28/2016|9:44:16 AM|
The final panel at the Airline Distribution Conference discusses the price of loyalty programs and what benefits it can bring to both airlines and consumers.
Springtime for Spring Airlines
10/26/2016|2:40:05 PM|
ChinaTravelNews chats with Spring Airlines' president Yu Wang at the first Airline Distribution Conference.
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