Search results for “guest experience”
China integral to Club Med’s goal of attaining global leadership
03/04/2015|6:00:55 PM|
According to Club Med’s development plan, China will become the second largest market after France for Club Med by 2015.
Hotels in China need to embrace cloud based offerings in distribution technology
01/19/2015|8:47:30 AM|
The mindset of hoteliers in China is changing towards integrated solutions with one source of data flowing in real time between systems improving distribution efficiency and enhancing the guest experience through the booking process.
Qunar’s customer poaching riddled with “phantom sales”
12/31/2014|2:57:31 PM|
Qunar staff tasked to “poach” hotel customers are airing their frustrations about unscrupulous tactics of the company.
China Lodging Group sharpens portfolio strategy, targets network expansion
01/04/2015|2:56:49 PM|
ChinaTravelNews assesses how China Lodging Group is planning to strengthen its network as well as direct sales capability, which currently accounts for 90% of its bookings.
ChinaTravelNews 2014-2015 review and highlights
01/04/2015|3:19:18 PM|
ChinaTravelNews recaps highlights of China's travel industry for 2014 and looks ahead to the industry's future for 2015.
Club Med plans seven new Chinese resorts after Fosun’s acquisition
01/06/2015|2:55:17 PM|
Club Med plans to add seven resorts in China by 2020 following its sale to Fosun at EUR24.6 per share.
Tujia focused on nurturing and growing vacation rental business in China
12/19/2014|10:25:10 AM|
Melissa Yang, co-founder and CTO, Tujia says the China market is in “early stages” when compared with Europe and the U. S.
Hotels Need to Rework Loyalty Programs to Capture Millennials
08/02/2014|12:56:22 PM|
The hotel guests of tomorrow will no longer be happy to collect and count their points, and wait for the distant future to redeem them for a few nights’ stay.
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