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Data on its own isn’t enough, make it part of an organization’s culture
02/09/2017|3:29:24 PM|
Data alone cannot provoke change - rather accessibility, acting on it, customer support, training, incentivizing employees and ending up with the development of a customer-centric culture is key, says RJ Friedlander, CEO of ReviewPro.
Didi Chuxing reportedly plans to cut 1,000 jobs
11/16/2016|12:55:53 PM|
Didi Chuxing is reportedly laying off more than a hundred employees, and the company may be aiming at cutting a total of 1,000 jobs, according to a Qieshengtai report.
TravelSky and OpenJaw: Communication and Trust
10/26/2016|9:29:03 AM|
Senior executives of OpenJaw and TravelSky talk about their merger at high noon on the first day of Airline Distribution Conference.
Official data show slower growth in China’s outbound travel
10/21/2016|11:21:09 AM|
China’s domestic tourism market continued to grow robustly in 2015 and inbound travel sector posted a slight increase, whereas outbound growth saw a slowdown, said CNTA.
Alibaba’s IM unit rolls out corporate travel service
10/14/2016|9:29:09 AM|
More than 1,000 partner enterprises have signed up for the corporate travel service powered by Alibaba’s instant message unit DingTalk.
Data mining emerges as a key differentiator in B2B domain
06/15/2016|10:37:29 AM|
Tourico’s burgeoning data mining initiative is helping Chinese intermediaries in improving upon their product offering by evaluating travel booking behavior. A detailed look at how business intelligence is paving way for competitive edge in the B2B domain.
Thack China: Gamification, augmented reality, wearables and more
08/30/2016|6:31:57 PM|
Tnooz’s third China hackathon, co-produced by Travel Daily, drew 15 developer teams to Alibaba’s Alitrip campus in Hangzhou on August 25.
Capitalizing on IT and data – China Eastern streamlines the blend
05/06/2016|10:42:14 PM|
China Eastern, one of the three largest airlines in China, has laid a strong IT foundation, setting up a robust data infrastructure that is paving way for customer-centric decision-making.
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