Search results for “customer service”
Top Chinese carriers confident of their FFP members staying loyal
06/04/2020|9:08:15 AM|
Chinese carriers not only took initiatives to assure their loyalty program members about the utility of loyalty currency and membership benefits, but they also paved way for smaller non-air redemptions to subsidize member's shopping for essentials during the coronavirus crisis.
Alibaba Fliggy names new head; Fosun-invested customized travel firm collapses | Weekly Review
06/21/2020|10:34:34 AM|
Indonesia planned travel bubble with China, Japan, and Australia; China Eastern Airlines partners with Trip.com Group to launch a new airline.
Less Chinese travelers visit Korea; British Museum plays live streaming on Fliggy | Daily Brief
07/03/2020|12:58:51 AM|
Global passenger demand saw a mild uptick driven by China's recovery; China Eastern Airlines stops selling popular “weekend-unlimited” passes.
Hotelbeds signs ancillary distribution agreement with Trip.com Group
06/04/2020|11:50:27 AM|
The partnership will provide Trip.com Group with access to Hotelbeds’ Beyond The Bed portfolio of more than 18,000 activities in 690 destinations.
Online travel platforms build membership programs for independent hotels
06/04/2020|11:06:50 AM|
Smaller hotels are particularly vulnerable to the coronavirus impact and that may present an opportunity for the online giants to help while growing their own influence.
Trip.com Group invests in airport service app iSkytrip
06/02/2020|3:31:45 PM|
This is not the first time that the Chinese OTA has expanded into airport-related services.
Domestic flights further rebound; Searches for China flights rise | Daily Brief
06/04/2020|11:45:20 PM|
China and Singapore agreed to create a fast lane to facilitate essential travel without 14-day quarantine from June 8; Trip.com Group set up a new unit to invest in startups.
Major OTA reports 43.6% drop in revenue; China buys into Norwegian Air | Daily Brief
05/21/2020|5:16:44 PM|
Travel distribution firm DerbySoft is building new connections with Airbnb and HotelTonight; Marriott expects East Asia to lead the recovery with millennial customers.
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