Search results for “customer service”
Payment acceptance in China is all about dealing with fragmentation
07/08/2015|10:20:12 PM|
Payment technology maturity and adoption is diverse in China. Airlines need to follow different rule sets and service levels for alternative payment types than that of credit cards.
B2B travel platform Zmyou raises US$8 million in Series A financing
06/24/2015|10:04:47 AM|
Zmyou received an A Series investment worth RMB50 million, bringing the company’s estimated value to RMB300 million,
CAR Inc open to venturing into “auto-related” business areas
05/28/2015|9:27:51 PM|
CAR Inc's latest quarterly results have been an extension of its solid 2014 performance with gross profit up by 97% y-o-y to RMB1,239 million last year.
eHi eyes a portfolio of comprehensive mobility solutions
06/01/2015|9:18:09 PM|
eHi is currently evaluating its P2P car rental platform, as it becomes clear that car rentals in China aren't fitting into the traditional defintion of the industry.
Delta on a quest to become the most Chinese-friendly U.S. airline
05/20/2015|10:11:59 AM|
Delta Air Lines is on a mission to determine what is most important for Chinese travelers and to leverage technology and service to enhance user experience.
China brands special part 1: Airlines - Premiumization and trust
05/26/2015|12:02:44 PM|
Part of a three-part special series, ChinaTravelNews takes a look at the Travel industry brands that made the list. Part 1 takes a look at airlines, seeing as four of China’s largest carriers have made the list.
Kuoni responds to digitalisation, China a key market in new scheme of things
05/30/2015|9:18:46 PM|
As a B2B specialist, Kuoni is looking at several opportunities, including capitalizing on the capabilities of different partners in China in order to increase the visibility of its offerings.
Tuniu targets a bigger service network expansion post $500m investment
05/26/2015|7:40:53 PM|
Tuniu is banking on its decision to expand regionally, and this is being accelerated post JD.com’s decision to be the largest shareholder in the company.
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