Search results for “customer service”
Didi-Kuaidi to enter the tourism industry with excursions and light transport
08/25/2015|8:43:13 AM|
China’s top taxi app Didi-Kuaidi will venture into tourism by integrating its corporate travel service and local excursions for individual travelers.
Chinese outbound travel – OTAs figure prominently in hotel distribution mix
08/27/2015|6:07:31 PM|
For hotel companies targeting Chinese outbound travel segment, the reliance on OTAs is important at this juncture.
Zhejiang-based Utour Travel gets US$4.67 million investment to upgrade online travel
08/25/2015|6:10:03 PM|
Leisure travel and mini-vacation service Utour Travel recently received a RMB30 million investment, boosting its estimated value to nearly RMB300 million.
Homeinns Hotel refuses to slow down in a taxing environment
08/13/2015|6:16:53 PM|
Q2 proved to be yet another tough quarter for Homeinns. But it is focused on strengthening its customer base via mobile and expansion of mid-scale portfolio.
WeChat for room bookings isn’t just about revenue, experience counts too
08/05/2015|10:57:01 PM|
Rather than focusing on too many sales promotion messages on WeChat, hotel companies need to find ways to augment their customer experience program goals.
Dark horse Meituan overtakes Qunar with 33 million hotel room night sales
08/06/2015|4:33:02 PM|
After leveraging massive investment to capture first place in the lifestyle service segment, Meituan is eager to take down top OTA player for hotel bookings.
Local travel startup Yikuaiqu raises US$4 million in A+ financing round
08/04/2015|5:29:36 PM|
Online local travel service Yikuaiqu announced it received RMB25 million (approx: US$4 million) in an A+ financing round.
Ctrip makes a high-profile entry into the Chinese-language vehicle charter
08/19/2015|5:31:16 PM|
Ctrip has announced it will be launching a Chinese-language vehicle charter service in Europe and will likely make acquisitions for this service in the future.
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