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Search results for “customer loyalty”
Facebook’s chatbot M is dead. Will travel AI on WeChat thrive?
02/01/2018
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10:37:26 AM
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After closing a $3 million funding round, Hong Kong-based chatbot startup TravelFlan enters mainland China market, transitioning from Facebook Messenger to Tencent’s WeChat platform for the Chinese travelers.
Fliggy brings American Airlines loyalty to Chinese travelers
01/17/2018
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2:43:17 PM
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Starting next month, Fliggy members can register to enjoy select benefits from AA’s loyalty program, AAdvantage.
The top 10 technology priorities for airlines in 2018
01/10/2018
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2:32:58 PM
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The best advice for airlines may be: step back, consider the big picture, and let the customer be your guide.
TravelSky sharpens retailing offering with new PSS + e-commerce system
01/04/2018
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9:23:10 AM
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TravelSky has come up with a Passenger Retailing System for medium- and small-sized carriers, stepping up its basket of offerings as we foray into 2018.
Hilton and Marriott push direct booking, but OTAs continue growth
12/29/2017
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8:38:47 PM
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Skift analysis shows only 5 websites out of 17 gained market share in US hotel bookings from May 2016 to 2017; 4 out of the 5 websites are OTAs.
Google hotels ads could make gains with chain loyalty rates
12/27/2017
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5:27:43 PM
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Hotels are now experimenting with different book-direct incentives, but Trivago, compared to the online travel agencies, has no special incentives for booking direct.
Payment service providers help unlock Asian hoteliers growth potential
11/27/2017
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1:53:43 PM
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The eCommerce growth in APAC is keeping every industry that relies on digital interactions on its toes, with online transactions expected to double from $862 billion in 2016 to $1.4 trillion by 2021.
A travel tech consultancy perspective on 2017 and the coming year
12/27/2017
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4:53:19 PM
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New players such as Airbnb, Uber, Lyft are actively investing in developing business travel programs with sophisticated tracking and data connectivity tools.
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