Search results for “customer journey”
Trip.com Group aims to be the world's top OTA in 5 years
10/28/2019|11:42:24 AM|
James Liang, the company's Executive Chairman of the Board, said that Ctrip aims at becoming Asia's No. 1 online travel company in three years, and the world's top online travel company in five years.
CEO Ji Qi foresees the future of Huazhu as a “world-class hotel company”
11/14/2019|9:59:36 AM|
The team, led by Qi and Jenny Zhang, is ready for a major leap after being in the business for 14 years. Huazhu is eyeing 10,000 hotels in 3-5 years, and sufficient scale in geographic areas outside China, too.
Accor and Alibaba Group enter into strategic partnership
11/08/2019|9:32:23 AM|
The two innovative companies join forces to develop a series of digital applications and loyalty programs to improve the consumer and traveler experience over the next five years.
Expanding out of China – how payment localization can drive adoption and conversion
10/08/2019|10:04:40 AM|
Multi Currency Pricing combined with APMs from the customer’s country will reduce costs and even create a revenue stream.
Fliggy thrives on might of Alibaba ecosystem
10/21/2019|8:48:47 AM|
Alibaba’s China retail marketplaces had 755 million MAUs in June 2019. This userbase is being constantly exposed to Fliggy as a part of cross-selling tactics.
Alibaba, Universal Beijing Resort announce strategic partnership
10/17/2019|11:48:02 AM|
Universal Beijing will leverage the Alibaba Business Operating System to digitize the operations and management of the theme park.
Travelport’s CEO ready to look beyond the air segment in China
10/11/2019|9:43:18 AM|
Recently appointed CEO, Greg Webb, has indicated that Travelport may move into the hospitality space and some of the other components as opposed to focusing only on the airline side going forward.
Travelport and Singapore Airlines deepen NDC collaboration
09/27/2019|11:16:58 AM|
Travelport further deepened its collaboration with Singapore Airlines and the travel agency community on the implementation of the airline's KrisConnect Program.
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