Search results for “customer experience”
China’s customized travel market worth RMB 100 billion, more products needed
07/11/2019|6:16:28 PM|
The customized travel market is likely to be more segmented. The market will desire more itineraries and products from different providers.
Outdoor living accommodation provider Future Capsule raises 2 million yuan
07/24/2019|1:36:04 PM|
It meets customers' personalized needs and solves their living problems related to immersive outdoor travel through cloud platform and big data technology.
Crafting a digital strategy for “not-a-go-to-brand” in China
07/03/2019|5:37:51 PM|
Air France KLM is open to embracing various touchpoints in China, including the ones owned by 3rd party channels/ platforms.
Marriott looks to China for travel innovators
07/05/2019|2:31:30 PM|
The world's largest hotel group shortlisted 7 startups in China, mainly from IoT, AI, AR and other digital services, to present their vision of the future of elevated guest experiences.
Ctrip takes customized travel to version 3.0 and shoots for RMB10B GMV in two years
06/23/2019|10:42:37 PM|
Anticipating rising demand for customized travel, Ctrip has launched its 3.0 version platform to streamline processes for suppliers and serve high net-worth travelers with sharpened itinerary offerings.
Trip.com simplifies China train travel
07/02/2019|5:35:37 PM|
To date, Trip.com has helped over 5 million customers from around the world book trains in China.
Shangri-La Hotels: Adventure between personalization and privacy
07/09/2019|4:20:56 PM|
Personalization is about recognizing a traveler on all touchpoints and acting on data to come up with relevant product and content recommendations. But while doing so, organizations can’t go wrong with tailored offers or compromise customers’ privacy.
Accor’s renewed focus – aspirational and experiential aspects of a guest
06/11/2019|4:16:13 PM|
The driver for Accor going forward is the renewed focus on live + work + play aspects of a guest and owning the relationship, drifting away from being just owner of properties.
31 32 33 34 35 36 37 38 39 40

READ MORE

MOST POPULAR

1

Trump's "tariff hammer" deals a 30% blow to US hotel industry

2

Despite rising risks, Chinese travel to Japan surges ahead of May holiday

3

How Booking.com CBO sees China market and AI potential?

4

Marriott Bonvoy launches joint membership program with Meituan

5

Osaka and Tokyo overcrowded: Juneyao Airlines launches first Shanghai/Nanjing–Kobe routes

©2025 广州力矩资讯科技有限公司 粤ICP备06070077号
Tell us more about yourself!