Search results for “customer experience”
Focus on local travel products surges in China
08/15/2020|8:12:06 PM|
Understanding the difference in perspective for locals, as for how they consider their native place and related experiences and activities, is critical.
Accor Live Limitless and Fliggy Partner with ROSEONLY to offer romantic experiences at Accor Fliggy Super Brand Day
08/11/2020|1:46:12 PM|
The campaign during Accor Fliggy Super Brand Day will include a fan engagement programme featuring exclusive ROSEONLY prizes and cross-promotions at Fliggy and TMall.
Unlimited passes are fine, but airlines must focus on passenger confidence
08/19/2020|5:58:40 PM|
Sales initiatives like unlimited flight passes can pave way for a decent sized cash-flow injection in the short-term. In addition to exploring more options for revenue generation, there is also a need to focus on other aspects to boost the passenger confidence.
Jin Jiang owns 13% stake in Accor; China’s July air traffic holds up | Daily Brief
08/05/2020|10:46:50 PM|
Amadeus launched Chinese-language chatbot capabilities to serve more travel agents in Asia Pacific; Brunei, China resumed direct flights.
SAP Concur partners with eHi; Fosun set to lose Cirque du Soleil stake | Daily Brief
08/20/2020|11:51:51 PM|
Cathay Pacific's passenger numbers show improvement in July; Marriott opens 800th property in Asia Pacific.
Discount pricing + digital tools drive domestic travel transactions in China
07/23/2020|6:04:56 PM|
Chinese online platforms are focusing on digital tools, especially live-streaming, to revive spending. The plan is to drive domestic travel sales volume through discounts, a tactic being described as a short-term phenomenon.
Hotel, co-working firm share profit; China Airlines shutters travel agency | Daily Brief
08/14/2020|11:10:58 PM|
Senior creditors offer to take control of Swissport from HNA Group; Air China enhances UATP payment network as airline issuer.
Top Chinese carriers confident of their FFP members staying loyal
06/04/2020|9:08:15 AM|
Chinese carriers not only took initiatives to assure their loyalty program members about the utility of loyalty currency and membership benefits, but they also paved way for smaller non-air redemptions to subsidize member's shopping for essentials during the coronavirus crisis.
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