Search results for “customer”
Membership consumer service Black Fish raises $50 million in Series A+ round
08/27/2018|10:29:11 AM|
Taking a cue from the business models of American Express and Costco, Black Fish builds its own membership system and provides finance, tourism and merchandise services to its registered members.
Digital services to keep passengers connected and in control – Finnair shows the way
07/20/2018|7:55:03 AM|
Finnair is among those few proactive carriers that have exemplified how the blend of right e-commerce tools and data strategy backed by an agile digital team can result in product optimization as well as creation of a new benchmark around how to approach personalization.
Ctrip launches first travel concept store in Dubai International Airport
07/25/2018|10:18:02 AM|
The travel concept store at Dubai Airport is the first time Ctrip has brought its superior standards in customer service offline.
Booking funds Didi, Airbnb China names new president, Baidu and Alibaba vie for smart hotel
07/23/2018|1:56:10 PM|
Booking Holdings invested $500 million in China’s ride-hailing platform Didi Chuxing. Airbnb China appointed a local serial entrepreneur as its new president. WeChat Pay decided to focus on outbound Chinese tourists.
Foreign carriers fail to differentiate content despite NDC connectivity in China
07/26/2018|9:34:09 AM|
IATA's NDC XML standard has enabled foreign carriers to come up with a differentiated offering for channels that have opted to connect via this standard. But the same isn't the case in China.
Ctrip records $10m offline daily sales, Alibaba invests in FunNow, and more
08/19/2018|3:54:23 PM|
Huazhu acquired 71.2% shares of Blossom Hill for RMB 462.9 million; OYO signed 400 hotels and 25,000 rooms in China last month alone; travel service firm KLOOK raised $200 million.
A fascinating tussle brews for outbound hotel distribution pie in China
07/13/2018|8:03:20 AM|
The battle to target a bigger pie of the outbound business featuring travelers from lower-tier cities in China is getting intense.
Booking Holdings invests $500 million in DiDi Chuxing
07/17/2018|4:27:09 PM|
Booking Holdings' brands will offer on-demand car service powered by DiDi through their apps, and DiDi customers can book hotels through Booking.com or Agoda.
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