Search results for “customer”
7 pillars of Shiji’s business transformation
02/16/2017|5:14:10 PM|
Shiji envisions being a part of consumers’ lives when they “eat, sleep, shop and play”. This forms the basis of group’s latest transformation - being a platform service provider with strong data and analytical capabilities encompassing various sectors.
Hilton plans to multiply its hotels in China
03/20/2017|10:26:58 AM|
Hilton will see a substantial increase in hotel properties in China in the next few years, as it is currently developing 234 hotels on top of the more than 90 hotels in operation in the country.
DerbySoft CEO talks about evolution of GDN
02/22/2017|4:28:11 PM|
In the world of fast moving technology, people take for granted how easy it is to plan and book travel itineraries for flights, hotels and more. It’s illuminating to reflect on how far the industry has come in just a few years.
Data on its own isn’t enough, make it part of an organization’s culture
02/09/2017|3:29:24 PM|
Data alone cannot provoke change - rather accessibility, acting on it, customer support, training, incentivizing employees and ending up with the development of a customer-centric culture is key, says RJ Friedlander, CEO of ReviewPro.
China Lodging Group's net revenues rise 13.2% in 2016
03/15/2017|6:18:37 PM|
China Lodging Group (Huazhu Hotels) reported net revenues of RMB 6,538.6 million (USD 941.8 million) in 2016, up by 13.2% YoY, in line with the guidance previously announced.
Asian airline booking tech can better serve frequent flyers
02/22/2017|2:41:43 PM|
New ideas in social media marketing from Asia such as WeChat booking are inspiring airlines around the world.
Europe gears up to capitalize on prowess of China as a source market
02/22/2017|10:35:49 AM|
The European Union is preparing activities for the forthcoming EU-China Tourism Year. The decision to christen Europe as the first partner destination for the ITB China event is such initiative.
ANA sets up shopping portal in Chinese, using WeChat as payment means
03/09/2017|10:19:04 AM|
All Nippon Airways will launch Chinese-language shopping website ANA Cargo Direct Mail this month, and WeChat Pay has been appointed its exclusive third-party payment operator.
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