Search results for “criticism”
Key to being customer-centric: Count on cloud + data + API
03/07/2017|8:57:27 AM|
A guest or a consumer doesn’t differentiate between “experiences” coming from a retail brand or a hotel property. So hotel companies need to focus on customer-centricity in the complex world of accommodation shopping.
Europe gears up to capitalize on prowess of China as a source market
02/22/2017|10:35:49 AM|
The European Union is preparing activities for the forthcoming EU-China Tourism Year. The decision to christen Europe as the first partner destination for the ITB China event is such initiative.
7 pillars of Shiji’s business transformation
02/16/2017|5:14:10 PM|
Shiji envisions being a part of consumers’ lives when they “eat, sleep, shop and play”. This forms the basis of group’s latest transformation - being a platform service provider with strong data and analytical capabilities encompassing various sectors.
It’s not just about big data, leverage small data, too
01/05/2017|9:17:34 AM|
Small data results from internal resources like PMS, channel manager, website etc. Hotels need to consider the quality and utility of small data, before looking deep into big data, intelligence and analytics.
Expedia will become world's first $100bn travel agency
12/12/2016|4:49:03 PM|
Expedia is on the way to becoming the world’s first $100 billion travel agency, a landmark it will achieve in the next few years, according to its chief executive.
Sinbad Travel receives millions of yuan in A+ round
11/09/2016|10:25:13 AM|
Sinbad Travel has secured millions of yuan in A+ round and plans to use the funds to upgrade its itinerary customization system and consolidate overseas resources.
Shanghai's first Michelin Guide begets divergent views
09/23/2016|1:07:26 PM|
Michelin published first edition of Shanghai dining guide on September 21, naming one three-star, seven two-star and 18 one-star restaurants in the city.
Time for foreign meta-search engines to go beyond strong “product”
09/13/2016|10:37:50 AM|
Localisation of product and team isn’t seemingly enough for any foreign meta-search engine due to the sheer scale of intermediaries that are already established in China.
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