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Search results for “consumer behavior”
The investor view: understanding the big picture in Asia
06/06/2019
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7:34:22 PM
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One big opportunity involves distribution platforms that focus on meeting the needs of consumers from a single demand market.
Customer loyalty in a hyper-segmented hotel landscape
05/22/2019
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10:18:45 AM
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The greatest value in today's rewards programs should lie in hotel companies' ability to collect, store and utilize data more effectively to help brands offer guests more personalized experiences.
What we’ve learned from tracking more than 280M online bookings
05/17/2019
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10:42:30 AM
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A combination of great user experience, useful content and timely and effective messaging can help to both reduce abandonment and recover bookings which may have been lost.
Tourism New Zealand joins hands with Tencent to woo Chinese FITs
05/21/2019
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1:53:39 PM
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Tencent will provide user insights for Tourism New Zealand to widen their grasp of Chinese visitors’ consumption habits and preferences.
Simple CX = customer delight, but what about fraud prevention?
03/17/2019
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6:58:12 PM
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Simple experiences that mean convenience and control for shoppers are welcome. But they also mean a bigger threat as far as fraudulent transactions and account takeover are concerned.
Hopper out to disrupt $800 billion global online travel market
04/03/2019
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10:03:45 AM
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Hopper sells between $1 and $2 billion worth of travel a year for about $18 billion tracked on it, it is still taking a patient long-term strategy.
Alibaba, Singapore Tourism Board join hands to cater for Chinese tourists
04/17/2019
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10:33:56 AM
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The partnership was built on an earlier MOU that was signed in September 2017 between STB and Alipay.
Exploring the micro-trip market
04/15/2019
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6:31:35 PM
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While micro-trips are lower value than longer holidays, they still offer large potential.
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