Search results for “complain”
Ctrip hotel white paper sheds light on hospitality, consumer insights
01/12/2018|11:12:12 AM|
Some 76% of the searches on Ctrip for hotels were related to star rating, most frequently about “five star/luxury hotel” or “four star/high-end hotel”, while only 11.61% of these searches were price-related.
ChinaTravelNews annual roundup: Major events of year 2017
12/18/2017|2:15:13 PM|
In 2017, the World Tourism Alliance was set up, ITB debuted in Shanghai, China banned tours to S. Korea, Priceline invested in Meituan to compete with Ctrip, and local home-sharing is on the rise while Airbnb is slow to localize...
Identifying a traveller – how can digital transformation pave way for it?
10/17/2017|8:23:12 AM|
Digital transformation isn't a trend, rather it’s a journey and airlines’ answer to the Fourth Industrial Revolution, said Jonathan Tong at Amadeus.
CNTA cracks down on outbound travel deposit malpractices
09/07/2017|3:09:40 PM|
China National Tourism Administration has mandated authorities to regulate potential risks in tour packages and malpractices on outbound travel deposits to safeguard tourists' rights and interests.
Meituan Travel introduces group tour service
06/23/2017|11:57:26 AM|
Meituan Travel launched a domestic group tour service and will first introduce 200 tour routes this year in 50 cities that have delivered the most travel bookings on the platform.
Views from the middle of the value chain
10/28/2016|10:21:29 PM|
TMCs and OTAs share their views on the latest trends on airline distribution, and not everyone is happy with the way things are heading.
Building a customer-centric distribution channel
10/26/2016|9:29:21 AM|
Chinese airlines have responded to OTAs by focusing on direct sales and axing agency commission fees. At the heart of their argument was that the move was for consumers.
Ctrip bullish over consolidated operating results with Qunar
06/20/2016|10:15:11 AM|
Ctrip started to consolidate Qunar’s financial statements from the accounting perspective. The companies are hopeful of posting non-GAAP operating profit soon.
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