Search results for “Hotel Online”
Key to being customer-centric: Count on cloud + data + API
03/07/2017|8:57:27 AM|
A guest or a consumer doesn’t differentiate between “experiences” coming from a retail brand or a hotel property. So hotel companies need to focus on customer-centricity in the complex world of accommodation shopping.
DerbySoft CEO talks about evolution of GDN
02/22/2017|4:28:11 PM|
In the world of fast moving technology, people take for granted how easy it is to plan and book travel itineraries for flights, hotels and more. It’s illuminating to reflect on how far the industry has come in just a few years.
Data on its own isn’t enough, make it part of an organization’s culture
02/09/2017|3:29:24 PM|
Data alone cannot provoke change - rather accessibility, acting on it, customer support, training, incentivizing employees and ending up with the development of a customer-centric culture is key, says RJ Friedlander, CEO of ReviewPro.
Airbnb sticks to C2C model in China localization
06/18/2017|2:34:14 PM|
Airbnb China’s vice president and public policy head Li An said that the firm will continue to focus on C2C model and emphasize quality rather than quantity in property listings.
TravelersBox gears up for its foray into China
05/04/2017|10:31:49 AM|
TravelersBox operates kiosks at airports that allow travelers to convert their leftover foreign currency into digital money. The company hopes the Chinese travelers, too, will like the idea.
HNA slows M&A pace after US$50b buying spree in past 2 years
06/06/2017|8:49:20 PM|
As the global market is increasingly complicated, the HNA Group will slow down in making acquisitions, having amassed overseas assets to make up 30% of its portfolio that contribute to half of the group’s revenue.
Dear Chinese airlines: Digital marketing works in other ways
03/07/2017|3:21:02 PM|
Joseph Wang, Chief Commercial Officer of TravelDaily China & ChinaTravelNews, discusses digital marketing trends for China’s airline industry.
ITB China presents: The 2017 Startup Award finalists
04/27/2017|10:02:02 AM|
Pitches and ceremony will take place on the afternoon of May 11 in the ITB China conference center.
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