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Capitalizing on IT and data – China Eastern streamlines the blend
05/06/2016|10:42:14 PM|
China Eastern, one of the three largest airlines in China, has laid a strong IT foundation, setting up a robust data infrastructure that is paving way for customer-centric decision-making.
Record domestic & outbound tourism traffic for upcoming Golden Week
08/28/2017|11:23:04 AM|
Ctrip projects all time high tourism traffic in the upcoming golden week, at more than 650 million trips for domestic travel and over 6 million trips for outbound travel.
Robots and hotels – just expect simple tasks as of now
03/27/2016|10:15:44 PM|
Robots as a proposition for hotels are exciting and can charm guests. But can they go beyond this and understand what guests want? Probably yes, they can in the future.
Bullish outlooks for Chinese airlines as they emerge from exchange rate hits
04/24/2016|7:57:59 AM|
China’s carriers are enjoying more favorable outlooks than their overseas counterparts, thanks to cheap oil price, great domestic demand and supportive regulatory policies, but it remains to be seen if the advantage can be sustained
China Southern redefines rules on ticket agents
03/28/2016|10:17:24 PM|
The South-China-based airline giant reshapes its distribution system with revised guidelines for ticketing agents.
Dealing with OTAs isn’t only about incremental revenues
03/28/2016|10:15:06 PM|
Foreign hotels are looking into issues related to pricing, brand integrity and distribution infrastructure when it comes to dealing with OTAs in China.
China Southern to adopt Travelport's rich content and branding
04/20/2016|9:45:44 AM|
Travelport and China Southern jointly announce extension of multi-year content agreement ensuring Travelport customers to have full access to the airline’s fares and inventories via the platform
Qunar further stonewalled by major airlines in China
03/15/2016|10:12:00 PM|
China Southern Airlines removed all its contents from both the website and the app of Qunar on March 14. The move came after Air China, Hainan Airlines and subordinated Fuzhou Airline and Capital Airlines barred their ticketing agents from selling tickets on Qunar.
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