Search results for “personalization”
Are you missing out on potential hotel revenue?
07/25/2019|6:10:27 PM|
Although 60% of guests would like to purchase ancillary services during their stay, there are still a significant number of guests who mention that the services offered were not relevant to them.
Outdoor living accommodation provider Future Capsule raises 2 million yuan
07/24/2019|1:36:04 PM|
It meets customers' personalized needs and solves their living problems related to immersive outdoor travel through cloud platform and big data technology.
Hotels in China dig deep to evaluate what makes data an asset
08/05/2019|4:59:49 PM|
The result-oriented approach is starting to stand out as hotels are now assessing ways to use insights, both via automation for digital touchpoints as well as equipping their staff at a property level, to serve their guests better.
Taiwan OTA ezTravel works with Amadeus to offer NDC-enabled API
02/22/2021|6:02:02 PM|
Largest online travel agency in Taiwan will adopt Amadeus’ Travel API to deliver more personalized and differentiated experiences.
Crafting a digital strategy for “not-a-go-to-brand” in China
07/03/2019|5:37:51 PM|
Air France KLM is open to embracing various touchpoints in China, including the ones owned by 3rd party channels/ platforms.
Ctrip takes customized travel to version 3.0 and shoots for RMB10B GMV in two years
06/23/2019|10:42:37 PM|
Anticipating rising demand for customized travel, Ctrip has launched its 3.0 version platform to streamline processes for suppliers and serve high net-worth travelers with sharpened itinerary offerings.
Chinese leisure accommodation startup SpaceBox bags over RMB 10 million
07/11/2019|10:08:09 AM|
SpaceBox provides integration solutions for individual hotels targeting younger people.
Accor’s renewed focus – aspirational and experiential aspects of a guest
06/11/2019|4:16:13 PM|
The driver for Accor going forward is the renewed focus on live + work + play aspects of a guest and owning the relationship, drifting away from being just owner of properties.
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