Search results for “passenger travel”
Key to having a seamless conversation – capture all interactions
11/21/2017|9:59:06 AM|
The probability of ‘restarting’ a conversation as a passenger moves across channels has to come down. Blair Koch, Datalex’s CTO and President USA asserts that airlines need to capture all the interactions, encompassing offline and online touchpoints.
Europe-bound Chinese tourists eager to explore and experience
11/10/2017|10:21:58 AM|
Europe is now the third most popular region to visit for Chinese tourists, and off-the-beaten-track destinations are embracing sharp increase in the number of Chinese visitors.
Retailing isn’t just about monetisation, also about being “smarter” than ever
11/03/2017|10:21:12 AM|
The pace with which retailing continues to evolve means random selling of air ancillaries and non-air ancillary products won’t work or pay off in the future.
China's high-speed rail serves 7 billion passengers in nine years
10/25/2017|10:49:46 AM|
China's high-speed rail has carried 7 billion passengers since the Beijing-Tianjin high-speed rail service was inaugurated in 2008. The traffic volume has been growing at an annual rate of over 35%.
Identifying a traveller – how can digital transformation pave way for it?
10/17/2017|8:23:12 AM|
Digital transformation isn't a trend, rather it’s a journey and airlines’ answer to the Fourth Industrial Revolution, said Jonathan Tong at Amadeus.
Where does digital transformation stand for airlines?
10/25/2017|6:14:54 PM|
Timothy O'Neil-Dunne, Head of Product & Founder at Air Black Box Company, talks to ChinaTravelNews about digital transformation's priority for airlines in a video interview.
Online or offline, completing a transaction is getting easier than ever
10/19/2017|3:06:29 PM|
One extra click or filling an extra blank for personal details can result in cart abandonment. Airlines eyeing Chinese customers need to keep up with the payments arena for better shopping experience.
"Direct sales" going up for Chinese carriers, but is it enough?
10/18/2017|9:02:02 PM|
Top carriers in China today have 40-45% sales coming in via "direct" channels. But this figure also includes selling inventory via OTAs. So this doesn't translate into owning the passenger for airlines.
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