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Search results for “distinction”
Simple CX = customer delight, but what about fraud prevention?
03/17/2019
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6:58:12 PM
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Simple experiences that mean convenience and control for shoppers are welcome. But they also mean a bigger threat as far as fraudulent transactions and account takeover are concerned.
Are urban mobility apps the new online travel agencies?
03/14/2019
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5:17:04 PM
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Cities got wise to the “ask forgiveness, not permission” philosophy and cracked down this time around and started anointing winners market by market.
Hospitality industry in China faces significant human resource challenges
02/19/2019
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6:16:48 PM
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Universities and the industry need to collaborate better to inform students about work in the hotel and hospitality sector.
Best Western plugs luxury gap by buying WorldHotels
02/19/2019
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5:24:59 PM
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A proliferation of soft brands, online travel agencies, homesharing players offer independent hotels new distribution and marketing choices, but are intensifying the competition for players such as WorldHotels.
Spotlight on: the evolution of hotel lobbies
01/25/2019
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6:09:02 PM
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Bakeries, bookshops and fashion boutiques are among the innovative ways in which hotel lobbies are standing out – while luring locals and further entertaining guests.
It's getting harder to find the hotel you want
01/23/2019
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1:45:13 PM
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While good user experience design and proper filtering can arguably fix the problem of too much choice, the brand identities of massive companies may become harder to clarify.
82% more Chinese book trips to Scandinavian countries in 2018
01/18/2019
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11:30:10 AM
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Recently, Denmark, Finland, Norway and Sweden jointly kicked off a tourism campaign to offer more distinctive travel experiences to Chinese visitors.
Outdoorsy fuels up with $50 million in fresh funding
01/16/2019
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4:03:50 PM
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Not that expanding geographically is all the company has in mind. Outdoorsy is evolving into a recreational marketplace, one with more premium services including insurance and roadside assistance.
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