Search results for “customer value”
Ctrip reports 19% rise in net revenue, proposes to change company name to Trip.com Group
09/10/2019|7:17:11 AM|
Accommodation reservation revenue climbed 21% to RMB 3.4 billion (US$497 million) and transportation ticketing revenue increased 13% to RMB3.4 billion (US$496 million).
Chatbots proving their worth in travel e-commerce
09/08/2019|10:56:03 PM|
Chinese travel e-commerce companies led by top online travel agencies, including Ctrip and Qunar, are making meaningful use of chatbots.
Ctrip takes global expansion to reduce risks from geographic uncertainties
09/10/2019|6:13:44 PM|
Trip.com has achieved "quite sustainable profitability" in Hong Kong, and is very close to break-even point in Japan and South Korea, according to CEO Jane Sun.
Travelport offers the first phase of Next-Generation-Storefront capability
08/23/2019|3:26:32 PM|
NGS is an industry initiative to enable travel agencies to display airfares just like airlines show their branded fares on their own websites.
Global CRM Study: The state of CRM and guest data management
09/05/2019|3:51:26 PM|
Personalization is the path to better guest relations.
Implementing AI at scale – How Travelport is doing it?
08/19/2019|9:09:58 AM|
Travelport, a travel commerce platform, has sharpened its offering, working on speed, accuracy and relevance for search results. Artificial intelligence (AI) has played an integral part in elevating Travelport’s expertise in the data-related domain.
6 key takeaways for strengthening digital commerce in China
08/27/2019|10:40:22 PM|
Foreign travel brands need to be deeply entrenched in this market, especially considering the fact that a Chinese consumer is using a complex, digitally inter-connected network.
Travelport and Qantas pioneer NDC era for Asia-Pacific region
08/23/2019|3:37:52 PM|
This NDC connection to Qantas is the first by any GDS to the carrier and enables live bookings of NDC content to be made by selected agency partners taking part in the testing program.
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