Search results for “customer service”
Ice-snow information service operator Huaxue Zoo reaps $4.71 million in funding
05/23/2018|6:04:13 PM|
Huaxue Zoo told 36Kr that iSNOW has so far served more than 100 ski resorts and ice rinks, and expects to provide services to 50-100 more customers in 2018, increasing the total number to 200.
5 pillars of ONYX Hospitality Group's localization strategy in China
05/22/2018|7:53:56 AM|
ONYX selects Shanghai for its Greater China regional office and appoints a head for the first time for this market to looking deeply at systems, digital assets, managing data and marketing.
Outbound charter service platform MiuTour secures a new round of funding
06/13/2018|1:38:25 PM|
MiuTour now serves more than 1,500 cities across 150 countries and regions, and has established seven local operation centers outside China.
Ctrip-founded insurtech platform 11bee obtains hundreds of millions of yuan
05/30/2018|10:29:06 AM|
11bee will add rest and rescue services to accident insurance, and add health management services to health insurance, according to Iyiou.com.
Hotels need to act fast and prudently to deal with fragmentation in distribution
06/01/2018|7:39:30 AM|
Be it for what needs to be done to optimize association with a new channel/ platform or managing rate disparity and revenue leakage, some foreign hotel companies are cautious in approaching emerging options such as Fliggy, WeChat etc.
Ctrip backs its expansion plans in China and abroad
05/24/2018|9:22:25 AM|
Even as Ctrip is continuously gaining market share across all the business lines, the team has assured that they are ready to forego certain short-term financial benefits to ensure that customer-centricity doesn’t get off the hook.
How to attain digital success in China? 8 key takeaways from ITB China
05/28/2018|2:03:44 PM|
It is imperative for foreign companies to best allocate their resources in China, work out presence on preferred channels, distribution strategy and make sure their brands remain true to what they stand for.
China Southern opens up for all-channel ticket changes and refunds
06/12/2018|2:32:44 PM|
Asia’s biggest airline has pledged to facilitate cancellation and re-scheduling for both its directly or indirectly sold personal tickets with automatic process and instant refunds.
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