Search results for “customer service”
Ctrip shows how to attain multiple benefits from superlative service quality
09/07/2018|7:46:54 PM|
The Chinese online travel giant has taken a series of initiatives to support a traveler’s journey, and this is also helping in cutting down on cost of revenues.
Why the travel industry needs to embrace NDC together
09/12/2018|9:33:51 PM|
At Amadeus, we think NDC has the potential to deliver new benefits for all players if implemented in a standard manner that truly takes the needs of all players into consideration.
7m Chinese to peak National Day break, Meituan in-store, hotel & travel up 44.1% in revenue, and more
09/30/2018|1:16:38 PM|
Around seven million Chinese are expected to travel abroad during the Golden Week. Meituan was listed in Hong Kong and reported a 10.6% rise in in-store, hotel and travel businesses GTV and 44.1% in revenue.
HitchHiker connects Chinese flight content via Meituan-backed Flightroutes24
09/13/2018|5:18:27 PM|
Direct connections to Air China, China Eastern, China Southern, Hainan Airlines, numerous Chinese low-cost airlines and access to the Travelsky GDS are the main motives for the cooperation between German software house HitchHiker and Flightroutes24.
Differentiated offer and dynamic pricing – how to make it work
09/28/2018|7:44:35 AM|
Dynamic pricing is an integral part of today’s offer management, and airlines are digging deep to embrace the same to become sophisticated retailers.
Booking Holdings sees China as the biggest travel market
09/17/2018|1:42:10 PM|
Booking Holdings CEO Glenn Fogel believes that Airbnb has no advantage over Booking Holdings for its single accommodations choices.
Travelport gears up to strengthen its association with Chinese OTAs
09/04/2018|8:00:37 AM|
Being price-driven isn’t enough for Chinese OTAs. They need to differentiate product offerings and services, such as sharpening merchandising capabilities and counting on business intelligence to take their business to the next level, asserts Travelport’s Ming Foong.
Ctrip customized travel unit and Tourism New Zealand to train tour experts
09/05/2018|9:20:45 AM|
Between July 2017 and July 2018, more than 448,000 Chinese tourists visited New Zealand. Customized travel is increasingly becoming recognized as the best way to explore New Zealand.
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