Search results for “customer service”
Travelport’s CEO ready to look beyond the air segment in China
10/11/2019|9:43:18 AM|
Recently appointed CEO, Greg Webb, has indicated that Travelport may move into the hospitality space and some of the other components as opposed to focusing only on the airline side going forward.
TRAVEL EASY secures $20 million for retail transformation in Europe
09/24/2019|4:25:28 PM|
TRAVEL EASY reported it earned 50 million euros in revenue and a gross profit of 100 million yuan in 2018.
Chatbots proving their worth in travel e-commerce
09/08/2019|10:56:03 PM|
Chinese travel e-commerce companies led by top online travel agencies, including Ctrip and Qunar, are making meaningful use of chatbots.
PayPal enters China market by acquisition of payment license holder GoPay
09/30/2019|5:51:18 PM|
PayPal has acquired 70% of GoPay through Paypal Information Technology (Shanghai), the Nasdaq-listed company's subsidiary in China.
Ctrip takes global expansion to reduce risks from geographic uncertainties
09/10/2019|6:13:44 PM|
Trip.com has achieved "quite sustainable profitability" in Hong Kong, and is very close to break-even point in Japan and South Korea, according to CEO Jane Sun.
Ctrip reports 19% rise in net revenue, proposes to change company name to Trip.com Group
09/10/2019|7:17:11 AM|
Accommodation reservation revenue climbed 21% to RMB 3.4 billion (US$497 million) and transportation ticketing revenue increased 13% to RMB3.4 billion (US$496 million).
Customized travel booking platform T-Bird acquires Haiyou
09/12/2019|5:37:56 PM|
T-Bird acquired Shanghai Haiyou to integrate resources and make the pie of customized travel bigger. More potential acquisitions are said to be in the pipeline.
Global CRM Study: The state of CRM and guest data management
09/05/2019|3:51:26 PM|
Personalization is the path to better guest relations.
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