Search results for “customer service”
Outbound travel service Baicheng gets New Third Board listing
04/27/2016|2:55:04 PM|
Beijing Baicheng International Travel was listed on New Third Board on April 22; Alibaba holds 16.47% stake in the travel agency as the second largest shareholder
Hotels: Leveraging Tech & Innovation in 2016
05/23/2016|9:42:57 AM|
The hoteliers attending the executive panel at the 2016 China Hotel and Marketing Conference all agreed that their technology is focusing on enhancing the consumer experience, especially with majority of consumers now young, tech-savvy millennials.
Uthing completes Huiwan acquisition to tap outbound chauffeured market
04/21/2016|8:01:23 AM|
Customized travel platform Uthing finished the merger with overseas chauffeured service provider Huiwan this April and the new entity will extend its services to a broader range of overseas destinations
Understanding TripAdvisor’s product creation flow
05/16/2016|9:23:55 AM|
The global hotel distribution landscape is in the middle of yet another intriguing phase. The likes of TripAdvisor and Google are to refine their offerings on an ongoing basis. Known for their dexterity, such entities have the power to build a stronger brand affiliation via their product and technology expertise, holding on to the massive traffic with valuable propositions.
Tempus Global net income grows 17.15% in 2015
05/03/2016|9:17:51 PM|
Tempus Global revealed in its annual report that the revenue of 2015 doubled to RMB 928 million and net income attributed to the listed company was RMB 146 million
eHi upbeat about prospects despite marginal loss in Q4
04/05/2016|10:12:31 PM|
eHi expects 2016 to be another record year for its revenue growth. The team is counting on its integrated business model, brand awareness and mobile infrastructure.
Short-haul travel specialist Yaochufa claims RMB 550 million raised in D round
04/19/2016|9:09:07 AM|
Chinese local tour service provider Yaochufa announced it has raised RMB 550 million in its D round funding; the company offers tour packages covering accommodation, attraction admission and local food
Payments in China – it’s about dealing with a multitude of options
03/21/2016|11:19:47 AM|
In today’s world of instant gratification, the experience during the check-out can make or break their business. Besides, there are multiple factors that airlines, hotels, OTAs and other travel e-commerce organizations need to deal with in order to ensure a transaction goes smoothly in the multi-channel, multi-device environment.
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