Search results for “customer experience”
China’s major carriers vie to provide inflight internet
06/04/2015|7:14:06 AM|
China Southern Airlines has been approved to start testing satellite broadband internet on 10 of its A330 Airbus aircraft, after China Eastern's approval.
Shijie99 partners with investor Utour and makes JV with CTM Group subsidiary
05/08/2015|10:34:40 PM|
Shijie99 has recieved an investment from Utour, distribution rights for CTM Group’s products in China, and will set up JV with CTM's Westminster Travel.
Homeinns Hotel Group leaves its comfort zone, targets mid-scale segment
05/15/2015|10:55:00 PM|
Despite facing its toughest quarter since Homeinns was established in 2002, the group is hopeful of building on its positive metrics from Q1
How Tuniu is using offline expansion to build an online hybrid platform
04/06/2015|3:19:41 PM|
Donald Yu, CEO of Tuniu, shared his thoughts on topics such as China’s online travel boom, why growth outweighs profitability in the sector and the untapped potential in lower-tiered cities.
Hainan records US$2.2 billion in sales during 4 year duty free policy
05/08/2015|10:59:15 AM|
Duty free stores in Sanya and Haikou have accumulated total sales of RMB13.474 billion in the past four years of a duty free policy.
HK and Macau tour operators enter the Guangdong free trade zone
04/22/2015|3:14:30 PM|
Guangdong Free Trade Zone has been launched with five tour operators each from Hong Kong and Macau to operate group tours for mainland travelers.
Customer online reviews gain traction for China's hotel industry
04/23/2015|9:40:45 AM|
Hotel customers posted 20 million reviews or 61,000 reviews per day in 2014, up 163.8% against the previous year.
Tour operator CYTS to have 100 stores in three years
04/22/2015|9:42:18 AM|
CYTS will accelerate its O2O development this year and integrate its website Aoyou.com with 1,000 agencies in 100 Chinese cities within three years.
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