Search results for “customer experience”
ICBC and Shangri-La to launch co-branded credit card
08/03/2016|2:16:45 PM|
Industrial and Commercial Bank of China (ICBC) and Shangri-La Hotels and Resorts jointly announce the launch of the 'ICBC Shangri-La Credit Card'.
Capitalizing on IT and data – China Eastern streamlines the blend
05/06/2016|10:42:14 PM|
China Eastern, one of the three largest airlines in China, has laid a strong IT foundation, setting up a robust data infrastructure that is paving way for customer-centric decision-making.
Air France KLM banks on its entrenched sales strategy in China
05/25/2016|11:14:05 AM|
Indirect offline distribution has opened up for foreign carriers in the last couple of years. Air France KLM is making the most of its association with offline and online agencies built over the years to maximize sales.
NH Hotel’s trump cards for China - authenticity of brands and collaboration
05/17/2016|4:40:08 PM|
NH Hotel’s decision to foray into China comes at a time when the whole sector is buzzing with rapid expansion. A look at how the European company is approaching this market.
Outdoor product brand Toread raises RMB 1,270 million
06/03/2016|4:54:53 PM|
Outdoor product brand Toread has completed its private placement to raise RMB 1,270 million to fund the development of its cloud-based programs, outdoor exercise O2O platforms, outdoor product e-commerce programs and outdoor safety service platforms.
Booking.com forges ahead with laser-sharp focus in China
06/23/2016|10:38:30 AM|
China continues to witness lot of action in the distribution space, but Booking.com intends to chart its course for organic growth in an assiduous manner.
Roomorama appoints new managing director, focusing on B2B
07/08/2016|12:11:28 PM|
Vacation rental platform Roomorama has appointed Nina Kubik-Cheng as managing director to lead the company and spearhead its B2B strategy.
Establishing a data-driven digital platform for Chinese travellers
06/06/2016|1:38:31 PM|
Foreign hotel brands’ digital assets are increasingly looking at offering a flexible and personalized experience to Chinese travellers, even learning from other Chinese websites in addition to their own proprietary findings.
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