Search results for “customer experience”
Alibaba-invested repricing startup Hotelmize eyes expansion in China and Asia
04/29/2020|9:56:10 AM|
While saving costs for travel companies means cutting hotels’ profits, Hotelmize said hotels will need to improve pricing methods.
TUI China kicks off curated domestic trips for local holiday-makers
04/27/2020|1:48:23 PM|
Dr. Guido Brettschneider believes that people in China and around the world will never stop dreaming and will want to travel again soon.
Ctrip customized travel unit and Tourism New Zealand to train tour experts
09/05/2018|9:20:45 AM|
Between July 2017 and July 2018, more than 448,000 Chinese tourists visited New Zealand. Customized travel is increasingly becoming recognized as the best way to explore New Zealand.
Travel retail: Break old models to build new ones
03/23/2020|12:10:00 PM|
Reinventing travel retail will bring about new opportunities despite the raging pandemic.
Asian aviation rebounds slowly after a 47% decline in scheduled seats
04/23/2020|3:12:44 PM|
The actual number of flights on China’s domestic routes have recovered slightly since the beginning of March.
ANA partners Skyscanner on direct booking; Travelzoo furloughs global workforce | Daily Brief
03/28/2020|12:28:17 AM|
Three Chinese airline partners work with KLM to support the Netherlands's virus containment; Hong Kong Disney extends ticket expiry date.
How AA is counting on technology and people to offer sublime customer experience?
07/25/2018|2:37:31 PM|
American Airlines has upgraded its technology stack and structured teams in an agile way to sort out business issues for a differentiated passenger experience.
Travelport unveils trends that will shape travel experiences in 2020
01/21/2020|1:53:55 PM|
Customers are moving towards self-service options, with 55% of the respondents preferring to hear about travel disruption via digital communications rather than on the phone.
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