Search results for “customer”
Blacklane eyes assured path for expansion in China
06/05/2018|10:36:50 AM|
The German company asserts that the partnership route is key to expanding business in China. The team has made progress with this approach for the outbound business, and expects this to work out for the domestic segment too.
Huazhu ranked 4th globally, Meituan files for IPO, and more in ChinaTravelNews Briefing
07/09/2018|10:48:48 AM|
AccorHotels’ shareholder Huazhu surpassed IHG in market capitalization as the world’s fourth highest valued hospitality group. Tencent-invested e-commerce and travel firms Meituan and Tongcheng Elong filed for Hong Kong listings.
Ctrip renews chatbot for online customer service
09/26/2016|11:09:26 AM|
Ctrip launched its refreshed chatbot to improve user experience and increase the company’s overall operating efficiency.
Travel tech provider Travel-X closes a new round of fundraising
06/14/2018|1:38:49 PM|
Danyang Luo, co-founder of Travel-X, said the capital raised will go towards further developing the technology for data processing, demand forecasting and data applications.
Kiwi.com gears up for expansion in China, targets domestic content
05/30/2018|7:45:20 AM|
The virtual interlining specialist plans to provide the best flight or transportation content to its B2B partners in China.
Hotels need to act fast and prudently to deal with fragmentation in distribution
06/01/2018|7:39:30 AM|
Be it for what needs to be done to optimize association with a new channel/ platform or managing rate disparity and revenue leakage, some foreign hotel companies are cautious in approaching emerging options such as Fliggy, WeChat etc.
Building a customer-centric distribution channel
10/26/2016|9:29:21 AM|
Chinese airlines have responded to OTAs by focusing on direct sales and axing agency commission fees. At the heart of their argument was that the move was for consumers.
Meituan’s catering service provider SemiTrip bags millions of yuan in funding
06/06/2018|4:35:22 PM|
At present, SemiTrip claims the highest market share on Meituan’s platform, with more than 8,000 of its registered restaurants are served by SemiTrip.
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