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Ctrip leads AI and big data study for superior travel experience
10/26/2017|3:59:40 PM|
Ctrip studies 50TB data generated daily by its 300 million users to understand demographics, customer demands and travel behavior, strengthening capabilities in AI, big data and intelligent hardware.
Finnair boosts ancillary sales with omni-channel and predictive analytics
09/27/2017|7:04:48 PM|
After partnering Alipay on in-flight payment, working with TravelSky on GDS-based ancillary sales, Finnair plans to bring its chatbot to WeChat and leverage predictive analytics for ancillaries growth.
"Direct sales" going up for Chinese carriers, but is it enough?
10/18/2017|9:02:02 PM|
Top carriers in China today have 40-45% sales coming in via "direct" channels. But this figure also includes selling inventory via OTAs. So this doesn't translate into owning the passenger for airlines.
HNA to pump ￥50 billion to promote digital transformation with HiApp
10/18/2017|5:40:17 PM|
HNA plans to pump ￥50 billion into tourism digital transformation by supplying public service products for innovators and services to innovative enterprises that offer unique services and technology.
China’s outbound tourism slowing in growth but diversifying
10/18/2017|11:52:03 AM|
The growth of outbound tourism traffic from China and their spending were slowing in 2016, while tourism traffic to “Belt and Road” countries increased significantly to around 50 million during the year.
Identifying a traveller – how can digital transformation pave way for it?
10/17/2017|8:23:12 AM|
Digital transformation isn't a trend, rather it’s a journey and airlines’ answer to the Fourth Industrial Revolution, said Jonathan Tong at Amadeus.
Chinese travelers spend over USD 100 billion overseas in 2015
02/04/2016|6:08:26 PM|
Chinese outbound visitor traffic in 2015 reached 120 million, up by 12% YoY, and they spent USD 104.5 billion, increased by 16.7% YoY.
China grapples with $216.7 billion tourism deficit in 2016
09/13/2017|10:49:06 AM|
As Chinese tourists tend to flock to destinations along the ‘Belt and Road' regions, maintaining tourism trade balance against the tourism markets along the ‘Belt and Road' is still a challenge.
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