Search results for “Online reputation”
Key takeaways from the concluded 2017 China Hotel Marketing Conference
06/13/2017|10:41:12 AM|
The 2017 China Hotel Marketing Conference co-hosted by TravelDaily China and ChinaTravelNews focused on “Reshaping The Experience” has successfully concluded in Shanghai. Here’re some key takeaways from the event:
Key to being customer-centric: Count on cloud + data + API
03/07/2017|8:57:27 AM|
A guest or a consumer doesn’t differentiate between “experiences” coming from a retail brand or a hotel property. So hotel companies need to focus on customer-centricity in the complex world of accommodation shopping.
Data on its own isn’t enough, make it part of an organization’s culture
02/09/2017|3:29:24 PM|
Data alone cannot provoke change - rather accessibility, acting on it, customer support, training, incentivizing employees and ending up with the development of a customer-centric culture is key, says RJ Friedlander, CEO of ReviewPro.
7 pillars of Shiji’s business transformation
02/16/2017|5:14:10 PM|
Shiji envisions being a part of consumers’ lives when they “eat, sleep, shop and play”. This forms the basis of group’s latest transformation - being a platform service provider with strong data and analytical capabilities encompassing various sectors.
Rezdy partners with VELTRA to expand distribution channels in Asia
03/30/2017|1:48:57 PM|
B2B online distribution and reservation platform Rezdy LLC has partnered with Asia’s leading online travel agent VELTRA to increase its distribution channels in APAC.
Shiji acquires majority stake in guest intelligence ReviewPro for EUR 26.36 million
01/16/2017|6:23:22 PM|
Shiji, a Chinese hotel information company partially owned by Alibaba, acquired a 79.47% stake in Spain-based hotel review company ReviewPro for EUR 26.36 million.
Shanghai's first Michelin Guide begets divergent views
09/23/2016|1:07:26 PM|
Michelin published first edition of Shanghai dining guide on September 21, naming one three-star, seven two-star and 18 one-star restaurants in the city.
Tuniu counts on blend of brand strength, scale and operating leverage
08/29/2016|6:15:55 PM|
Sustaining growth rate has remained Tuniu’s major forte, but can cost control, association with HNA and the GMV of travel products uplift the overall margin going forward?
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