Search results for “Airline IT Trends Survey”
What we’ve learned from tracking more than 280M online bookings
05/17/2019|10:42:30 AM|
A combination of great user experience, useful content and timely and effective messaging can help to both reduce abandonment and recover bookings which may have been lost.
Will airline growth be dependent on mobile and smart technology?
12/24/2018|5:04:52 PM|
Adopting the NDC standard presents opportunities for airlines to leverage their APIs and provide value to customers to sell more than just essential travel components to their customers: transport, accommodation and destinations.
Inflight connectivity to hit the skies for two-thirds of airlines by 2020
12/14/2017|4:01:37 PM|
Airlines are increasingly aware of the value-added benefits of inflight connectivity options. About half of airlines plan to offer free connectivity and 42% are considering paid-for wifi.
SITA: Mobile tech and biometrics boost air passengers satisfaction
07/14/2017|6:16:06 PM|
Passengers rate their journey very highly this year with an overall satisfaction rate of 82% but this is boosted even further when technologies such as mobile services and biometrics are used.
Passengers to trade personal data for better airline experience
10/25/2016|1:14:58 PM|
Over 80% of airline passengers would give more personal information to airlines and airports to build a more “customised travel experience”, according to an IATA survey.
SITA eyes up future tech to solve air industry challenges
05/30/2016|1:00:15 PM|
SITA has unveiled a number of demos it is working on at the Air Transport Industry Summit in Barcelona, with the aim of improving the passenger experience and airline efficiency.
Desktop travel bookings tipped for rapid drop, mobile becoming booking mainstay
05/30/2015|10:35:26 PM|
SITA has released the results of its latest Passenger IT Trends survey, showing rising use of mobile apps for check-ins and a continued reliance on self-service fueled by technology.
Airport IT investment rockets towards $6 billion with focus on passenger experience
11/14/2013|11:17:59 AM|
Airport IT investment is set to reach $6 billion in 2013, according to the latest data from SITA.
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