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Intercontinental Hotels: A Case Study In Customer-Centric Marketing
06/07/2010|10:57:18 AM|
I sat in on a few terrific conversations about making multi-channel marketing a reality. Here is the first: An overview of IHG's use of data-driven marketing to improve communications with existing customers and prospects.
Expedia and Microsoft launch travel version of Explorer 8
06/04/2010|4:38:27 PM|
Microsoft and Expedia.co.uk have unveiled a dedicated web browser for travellers enabling them to book direct from their browser.
Hong Kong Travel Site Crunch: Data Week End May 29 2010
06/03/2010|3:02:58 PM|
Most popular travel websites in Hong Kong region for the week ending May 29 2010:
Facebook makes everyone a travel agent with Facebook Questions
06/02/2010|9:21:05 AM|
Another nail in the coffin of how-things-used-to-be-done with details emerging of how Facebook is developing a new service to allow anyone to become an expert.
Continental goes kiosk crazy with Houston terminal renovation
05/31/2010|9:02:45 AM|
Continental Airlines reopened Terminal C at Houston’s Bush International Airport, expanding its ticketing and check-in area to more than 57,000 square feet and adding 56 self-service kiosks to the mix.
Hotel Bookings Migrate From Web Sites To Facebook & iPhones
05/31/2010|8:56:21 AM|
Resulting from more and more hotels guests using smartphones and referring to Facebook for their travel needs, a select number of social media savvy hotels are developing booking widgets to extend reach beyond their Web sites.
Fly.com hopes to mirror Travelzoo global expansion programme, package holidays next
05/28/2010|11:46:35 AM|
Flight search site Fly.com is planning to be in the same markets occupied by parent company Travelzoo, although the order in which new categories will be added appears to have changed.
Marketing to Chinese Consumers: Dragon Trail Wins 2010 CTW Chinese Tourists Welcoming Award in the Product Innovation Category
05/26/2010|11:32:51 AM|
For the seventh time, the “CTW Chinese Tourists Welcoming Award” winners, determined by an international jury of experts from inside and outside China, were presented with the awards during the COTTM China Outbound Travel and Tourism Market on April 29th, 2010 in Beijing, for providing excellent services and products for the growing Chinese Outbound Tourism market.
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