Search results for “loyalty”
Is hotel loyalty worth it?
07/04/2019|3:35:02 PM|
Loyal customers are more likely to perceive the company’s products and services with good value and are less sensitive to the company’s price premium.
Radisson, Jin Jiang’s loyalty programs begin merging benefits
07/02/2019|5:25:46 PM|
Fifty-three Radisson Hotel Group properties became bookable on WeHotel June 30, with more than 1,100 hotels to follow by year's end.
Air France KLM and Accor create ‘dual reward’ loyalty scheme
06/21/2019|4:39:10 PM|
Membersare of both companies' loyalty programmes are allowed to simultaneously earn Miles+Points rewards across all flight and hotel booking, as well as more ways to redeem their points and miles.
Accor’s renewed focus – aspirational and experiential aspects of a guest
06/11/2019|4:16:13 PM|
The driver for Accor going forward is the renewed focus on live + work + play aspects of a guest and owning the relationship, drifting away from being just owner of properties.
Qantas hides super cheap first class seats on Airbnb
05/24/2019|6:01:33 PM|
Qantas has partnered with Airbnb since 2016 and allows its frequent flyers to earn points on Airbnb bookings, as well as hosting.
Customer loyalty in a hyper-segmented hotel landscape
05/22/2019|10:18:45 AM|
The greatest value in today's rewards programs should lie in hotel companies' ability to collect, store and utilize data more effectively to help brands offer guests more personalized experiences.
Trip.com upgrades loyalty benefits with TripPLUS
04/24/2019|4:31:10 PM|
Members will now earn 25 Trip Coins for every $100 they spend on flight bookings, 80 Trip Coins for every $100 spent on hotel bookings, and up to 120 Trip Coins for every hotel review they post.
Amadeus buys airport self-service baggage firm to diversify further
03/22/2019|2:55:38 PM|
ICM has worked with Qantas to offer permanent baggage tags to members of the airline’s top-tier loyalty program, and it has experimented with biometric-based identification methods to help speed up baggage processing.
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